Privacy Policy

1. Information We Collect

Account Information: Email address, username, and password (hashed).

Usage Data: Chat messages, session history, GPU usage metrics, and preference settings.

Payment Information: Patreon account link and subscription tier (payment processing is handled by Patreon).

2. How We Use Your Information

• To provide and maintain the service
• To process your transactions and manage billing
• To send verification and service-related emails
• To improve our AI models (only if you opt in)
• To communicate service changes or issues

3. Training Data (Opt-In Only)

We offer an optional feature to collect chat data for AI training purposes. This is:

• Strictly opt-in - disabled by default
• Anonymized - usernames are removed from training data
• Revocable - you can opt out at any time in your profile

We will never sell your data or share it with third parties for advertising.

4. Data Retention

Chat history is retained as long as your account is active. GPU usage records are retained for billing purposes. You can delete your chat history at any time from your profile.

5. Third-Party Services

We use the following third-party services:

• Patreon - Payment processing and subscription management
• RunPod - GPU infrastructure for AI processing
• Resend - Email delivery for account verification

Each service has its own privacy policy governing how they handle data.

6. Your Rights (GDPR)

If you are in the European Union, you have the right to:

• Access - Request a copy of your personal data
• Rectification - Correct inaccurate personal data
• Erasure - Request deletion of your personal data
• Portability - Export your data in a machine-readable format

You can exercise these rights from your profile settings or by contacting us.

7. Data Security

We implement industry-standard security measures including:

• HTTPS encryption for all connections
• Bcrypt password hashing
• HTTP-only secure cookies
• Rate limiting to prevent abuse

8. Cookies

We use essential cookies only for authentication purposes. We do not use advertising or tracking cookies.

9. Children's Privacy

Vexoria is not intended for anyone under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected data from a minor, we will delete it immediately.

10. Policy Changes

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on the service.

11. Contact Us

For privacy questions or to exercise your data rights, contact us at:

privacy@vexoria.me